AVAYA CMS SUPERVISOR

[0100010001000011]

HELLO ALL,

I HAVE BEEN TRYING MY BEST TO CREATE A REPORT THAT WILL SHOW THE AGENT LOGIN ID# OR NAME WITHIN AN INTERVAL REPORT.

I HAVE TRIED WHAT I THINK IS EVERYTHING, EVEN TAKING THE MEASURES OF CREATING A NEW REPORT BUT I KEEP RUNNING INTO SYNAX ERRORS THAT JUST DONT MAKE SENSE TO ME.

I AM NEW TO CREATING REPORTS, GENERALLY I MAKE MINOR CHANGES TO EXSTISTING REPORTS AND MAKE COPIES TO GET WHAT IS NEEDED, I JUST CANT FIGURE THIS ONE OUT

ANY HELP WOULD BE APPRECIATED <3

 

[avayaguy23]

are you able to post screenshots or your report? It will be helpful

 

[Stinney]

Which interval report(s) are you trying to add this to?

- Stinney

“The man who asks a question is a fool for a minute, the man who does not ask is a fool for life.” - Confucius