Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Avaya CMS Supervisor R18 report

Status
Not open for further replies.

LaurenHider

Technical User
Jan 15, 2020
5
GB
I'm new to using Avaya Aura CM and wondered if someone could clarify some bits

- I've been told that when running reports on agents, it will not detail or you cannot run a detailed report which includes their current or last extension. Is this true?
- How do I go about running a report on ALL agents set up in the system for licences One-X, CMS Agent, CMS Supervisor and Elite?
- Are you able to get details on an agent including extension using just their login ID and how would you do this?

Many thanks for any help :)
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top