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Avaya CMS Supervisor R18 report

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LaurenHider

Technical User
Jan 15, 2020
5
GB
I'm new to using Avaya Aura CM and wondered if someone could clarify some bits

- I've been told that when running reports on agents, it will not detail or you cannot run a detailed report which includes their current or last extension. Is this true?
- How do I go about running a report on ALL agents set up in the system for licences One-X, CMS Agent, CMS Supervisor and Elite?
- Are you able to get details on an agent including extension using just their login ID and how would you do this?

Many thanks for any help :)
 
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