I am wanting to modify the Split/Skill Summary Interval Report to report Hourly but our system is setup for 30 minute intervals.
Is there a way in designer to merge intervals?
Where: ROW_DATE = [Date:] and STARTTIME = [Times:] and SPLIT = [Split/Skill:] and ACD= $acd ORDER BY hsplit.STARTTIME
Is there a way in designer to merge intervals?
Where: ROW_DATE = [Date:] and STARTTIME = [Times:] and SPLIT = [Split/Skill:] and ACD= $acd ORDER BY hsplit.STARTTIME
