We have Avaya J159 SIP phones with bridged appearances. When the primary phone and the phone with the bridged appearance answer a call at the same time the phones are conferenced together with the caller. If they do not answer at the same time the other cannot barge in on the call. Is there a way I can resolve this so only one phone can answer the call? Thank you for any help with this.
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Avaya CM bridged appearance answering as a conference call.
- Thread starter TVR325
- Start date
The feature is called automatic exclusion.
Avaya Aura™ Communication
Manager Feature Description and
Implementation - 555-245-205
Issue 7
Release 5.2
May 2009
You must complete the following actions before you can administer the Privacy feature:
● Ensure that the Automatic Exclusion field on the Feature-Related System Parameters screen is set to y.
To view the Feature-Related System Parameters screen, type change system-parameters features. Press Enter.
● Ensure that the Data Privacy Access Code field on the Feature Access Codes (FAC) screen is set to y.
To view the Feature Access Codes (FAC) screen, type change
feature-access-codes. Press Enter.
● Ensure that the Data Privacy and the Automatic Exclusion fields on the Class of Service screen are set to y.
To view the Class of Service screen, type change cos. Press Enter.
Administering Privacy for a user
To administer Privacy for a user:
1. Type change station n, where n is the extension of the user for whom you want to administer Privacy. Press Enter.
2. In the COS field, type the number of the COS that supports Data Privacy.
3. Click Next until you see the Data Restriction? field
4. In the Data Restriction? field, type y.
If the Auto Answer field is set to all or acd, you must not set the Data Restriction? field to y.
5. Click Next until you see the Button Assignments area
6. In the Button Assignments area, type exclusion next to the feature button number that you want the user to use activate privacy-manual exclusion, and to deactivate both
privacy-manual exclusion and privacy-automatic exclusion.
7. Press Enter to save your changes
-CL
Avaya Aura™ Communication
Manager Feature Description and
Implementation - 555-245-205
Issue 7
Release 5.2
May 2009
You must complete the following actions before you can administer the Privacy feature:
● Ensure that the Automatic Exclusion field on the Feature-Related System Parameters screen is set to y.
To view the Feature-Related System Parameters screen, type change system-parameters features. Press Enter.
● Ensure that the Data Privacy Access Code field on the Feature Access Codes (FAC) screen is set to y.
To view the Feature Access Codes (FAC) screen, type change
feature-access-codes. Press Enter.
● Ensure that the Data Privacy and the Automatic Exclusion fields on the Class of Service screen are set to y.
To view the Class of Service screen, type change cos. Press Enter.
Administering Privacy for a user
To administer Privacy for a user:
1. Type change station n, where n is the extension of the user for whom you want to administer Privacy. Press Enter.
2. In the COS field, type the number of the COS that supports Data Privacy.
3. Click Next until you see the Data Restriction? field
4. In the Data Restriction? field, type y.
If the Auto Answer field is set to all or acd, you must not set the Data Restriction? field to y.
5. Click Next until you see the Button Assignments area
6. In the Button Assignments area, type exclusion next to the feature button number that you want the user to use activate privacy-manual exclusion, and to deactivate both
privacy-manual exclusion and privacy-automatic exclusion.
7. Press Enter to save your changes
-CL
- Status
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