Avaya CM: Are call forward settings honored for a call to a hunt group

[Simon Shaw]

Unfortunately, I do not have an active Avaya CM to test the following scenario on.

I have a ddc (Direct Department Calling) hunt group with 3 users Alice, Bob and Carol (in that order).
When Alice goes home at the end of the day she either:
1) Forwards all her calls to VM
2) Forwards all her calls to Dave

In case 1 will the hunt group automatically forward all calls to Alice's voice mail, even when Bob and Carol are available to take calls?
in case 2 will the hunt group forward calls to Dave, Bob, Carol (in that order) or will Dave be skipped?

If the forwarding setting is for forward on no answer rather than forward all, will this make a difference?

Thanks,
Simon

 

[bignose21]

From Feature guide

Hunt group extension unavailability
An extension in a hunt group is unavailable to receive calls if the hunt group member is handling
another call. The extension becomes unavailable if the member presses one of the following
buttons:
• Hunt Group Busy, or if the member enters the Feature Access Code (FAC) for Hunt Group
Busy Activate.
• Send All Calls
• Call Forwarding All Calls

So hunt member is skipped and moves on to Bob