Avaya CCR Scheduler

[Magixip]

Avaya IP Office R9.0 advance with VM Pro, Contact Store, CCR.

VM Pro, CCR and Contact Store are on separate servers. VM to EM is working fine on the VM Pro server.

From the CCR server I am able to send reports manually. It was sending auto reports and stopped. I have tried reinstalling software and that did not help.
With Avaya it isn't safe to assume anything but I am going to assume because I am able to send manually it is not an SMPT issue.

 

[IPGuru]

Have you changed any of the windows passwords recently?

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

 

[holdmusic34]

Check the smtp settings anyway.
thread940-1697481

Windows folder write permissions?
thread940-1611927

Addendum: Scheduled tasks folder permissions?
thread940-1707120

Authorisation in your Active Directory?
thread940-1722695

Unresolved thread..Grrr.. Could have been the one.
thread940-1678399

"Go to "Windows Task Scheduler, find the report task and tick "run with highest privileges"
They will also fail if you select a printer that can't be reached!!" Jamie77
thread940-1617998



RIP Errol Brown, Percy Sledge, Ben E King, B.B. King (2015)

 

[IPGuru]

Changing the account password will cause printer discovery to fail until a SQL query is executed to update the CCR

This command will fail on CCR V9.0,V9.0.1 & V9.0.2

if you try to (re)schedule a report you will get an error screen.


A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear