Avaya CCC version 5

[atfirst]

Hi,
have a customer who is having a problem with there ccc pc wallboards. when trying to run the wall board server get this error message:
msgsch.frm/initialise_main Error 2?
The pc wall boards just sit there searching for agent. I know this is not supported anymore, and I have tried everywhere. You are my last hope before I tell the customer they have to upgrade

 

[intrigrant]

reinstall .net

 

[atfirst]

thanks will give it a go, should I stop all the CCC services first?

 

[atfirst]

tried this, but same error message? any other ideas?