Tom Clancy
Systems Engineer
Hello everyone,
One of our client using an IPO server edition version 10.1. One server as primary and one expansion ipo 500 v2. The issue is while operator (soft console+ 1608 ip phone) transfering a call to an extension which is busy, they are not able to place a call in queue. But test system in our office where a single ipo 500 v2 standard edition hardware is there , we can place the call in queue from digital operator console to analog users. What can be the issue in server edition system ?
Thanks in advance...
One of our client using an IPO server edition version 10.1. One server as primary and one expansion ipo 500 v2. The issue is while operator (soft console+ 1608 ip phone) transfering a call to an extension which is busy, they are not able to place a call in queue. But test system in our office where a single ipo 500 v2 standard edition hardware is there , we can place the call in queue from digital operator console to analog users. What can be the issue in server edition system ?
Thanks in advance...