Niko Suave
Technical User
Greetings tek-tips masters,
I'm having an issue with sharing voicemails across bridged extensions in Avaya CM Aura 7.0. I have an extension; 75629 that one of our departments wants bridged to 4 other extensions in the area. No problem, I set them up so that when 75629 rings, they all ring. The issue, however, is when they want to share voicemail messages. I go into each of the other extensions, and set up aut-msg-wt and link it back to 75629. I should also mention that I have them all bridged with buttons 1 and 2, and these are 9608 phones.
I ask the customer if she can listen to the voicemails, she says no, they can only answer eachother's calls, and the voicemail light is not lit either. I then go into AVST and add all the extensions to each voicemail profile in the devices tab. This still does not work. I'm at a loss and I'm hoping someone might have some insight, or just let me know what I'm doing wrong. I have attached an image of one of the extensions, with the main number bridged.
Thanks
Niko Suave
I'm having an issue with sharing voicemails across bridged extensions in Avaya CM Aura 7.0. I have an extension; 75629 that one of our departments wants bridged to 4 other extensions in the area. No problem, I set them up so that when 75629 rings, they all ring. The issue, however, is when they want to share voicemail messages. I go into each of the other extensions, and set up aut-msg-wt and link it back to 75629. I should also mention that I have them all bridged with buttons 1 and 2, and these are 9608 phones.
I ask the customer if she can listen to the voicemails, she says no, they can only answer eachother's calls, and the voicemail light is not lit either. I then go into AVST and add all the extensions to each voicemail profile in the devices tab. This still does not work. I'm at a loss and I'm hoping someone might have some insight, or just let me know what I'm doing wrong. I have attached an image of one of the extensions, with the main number bridged.
Thanks
Niko Suave