Niko Suave
Technical User
Greetings tek-tips masters,
I'm having an issue with sharing voicemails across bridged extensions in Avaya CM Aura 7.0. I have an extension; 75629 that one of our departments wants bridged to 4 other extensions in the area. No problem, I set them up so that when 75629 rings, they all ring. The issue, however, is when they want to share voicemail messages. I go into each of the other extensions, and set up aut-msg-wt and link it back to 75629. I should also mention that I have them all bridged with buttons 1 and 2, and these are 9608 phones.
I ask the customer if she can listen to the voicemails, she says no, they can only answer eachother's calls, and the voicemail light is not lit either. I then go into AVST and add all the extensions to each voicemail profile in the devices tab. This still does not work. I'm at a loss and I'm hoping someone might have some insight, or just let me know what I'm doing wrong. I have attached an image of one of the extensions, with the main number bridged.
Thanks
I'm having an issue with sharing voicemails across bridged extensions in Avaya CM Aura 7.0. I have an extension; 75629 that one of our departments wants bridged to 4 other extensions in the area. No problem, I set them up so that when 75629 rings, they all ring. The issue, however, is when they want to share voicemail messages. I go into each of the other extensions, and set up aut-msg-wt and link it back to 75629. I should also mention that I have them all bridged with buttons 1 and 2, and these are 9608 phones.
I ask the customer if she can listen to the voicemails, she says no, they can only answer eachother's calls, and the voicemail light is not lit either. I then go into AVST and add all the extensions to each voicemail profile in the devices tab. This still does not work. I'm at a loss and I'm hoping someone might have some insight, or just let me know what I'm doing wrong. I have attached an image of one of the extensions, with the main number bridged.
Thanks
