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Avaya BEM 62.0.5 stopped working

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koulioumbis

IS-IT--Management
May 21, 2009
421
GR
Hello Team.
My Avaya BEM 62.0.5 stopped starting.
when clicking the link the BEM logo appears for a second something like loading and then is gone for good.
Any ideas? My BEM was ok this morning, laptop did not update anything.
I am running Win10 PRO and BEM 62.0.5

Thanks
Nikos
 
As for the update page at Avaaya it is no longer in service.
You can download the BEM from the BCM itself.

62.0.03 was that last version available for download on the BCM web page (latest releases)

The following 2 had one fix each:

62.0.4 Release notes:
EM v.62.0.0 does not allow Analog/Digital ports to Be "Enabled" or "Disabled". Navigate to an Analog Station or Trunk Module and when you attempt to enable or disable an individual port, the options are no longer visible on screen. With this update, EM allows to enable or disable Analog/Digital ports.

62.0.5 Release notes:
Element Manager hangs when FPGA patch is applied. In the FPGA patch, BCM is rebooting through the FPGA script and not through the patch script. Element Manager enables the close button on the Applying/Initializing progress update message box which allows the user to close the message box to avoid Element Manager from hanging.

Check if the shorcut is broken too by going to C:\Users\YourHandle\.bcm\BEM\bin and double click run.bat to see if it starts from there.

More troubleshooting in our FAQ's tab here



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