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Avaya : BEEP MEA

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zohr888

zohr888

Technical User
May 29, 2014
12
MA
Hello All,

could you help me:

could you tell me how to activate an alert beep at 35 seconds from MEA to warn the agent to resume the call in CM aura7 ?

Best Regards,
Zouhair
 
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Buy the agents an egg timer and employ an egg timer watcher for every agent , to ensure at 35 secs it beeps at the agents

ACSS (UC/SBCE/SM/SME)

Not that they mean a thing anymore , get a brain dump pass the test crash the system.
 
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