Avaya Aura Orchestration Designer

[waio1]

Hello

I have a script within contact centre 6.3 that collects digits ie. press 1 for orders or 2 for queries then which ever one is selected it routes to the correct cdn.
I want to be able to ask the customer to enter their account number after they have pressed 1 or 2 before it routes off.
Is this possible to do in the same script????

Any help would be much appreciated.

 

[effort1584]

This is easy to do using the same basic code as the menu, just need to set the appropriate number of digits or use a terminating character. However, what would you then want to do with this information?