phonetech2012
Vendor
I am trying to get into utility server on our CCMA server but sysadmin / avaya1 is not letting me in. Any way to reset this?
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Avaya aura ccma 6.1 password
- Thread starter phonetech2012
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Firebird Scrambler
Systems Engineer
I could only find this report below
After upgrade from CC6 to AAC6.1
IN CCMA > Configuration for the site, Edit Server and overtype the sysadmin password to the correct password from the old server (nortel for example)
Refresh server
Check if agents/Supervisors etc. are now visible, if not you need to reboot at this stage (RTD's may also have failed at this stage)
If this still has not resolved the problem, DELETE the site and create it again from scratch...
Firebird Scrambler
Nortel and Avaya Meridian 1 / Succession and BCM / Norstar Programmer
Very advance high level knowledge on the Linux BCM phone system.
Website
After upgrade from CC6 to AAC6.1
IN CCMA > Configuration for the site, Edit Server and overtype the sysadmin password to the correct password from the old server (nortel for example)
Refresh server
Check if agents/Supervisors etc. are now visible, if not you need to reboot at this stage (RTD's may also have failed at this stage)
If this still has not resolved the problem, DELETE the site and create it again from scratch...
Firebird Scrambler
Nortel and Avaya Meridian 1 / Succession and BCM / Norstar Programmer
Very advance high level knowledge on the Linux BCM phone system.
Website
- Status
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