is it possible to create a route that when the long distance prefix 1 is omitted, it can be inserted by the system so that it would be transparent to the user?
yes in the route pattern
so say you have users who just cant get used to 11 digit dialing.. in your ars pattern put the whole prefix i.e. 312 route pattern 50
in your route pattern you insert a 1.
I think you want Prefix mark. You set this in the route: Below is from the DOC's
For a WATS trunk, the Prefix Mark is the same as the local CO trunk.
Service/Feature
Enter up to 15 characters to identify the Service/Feature carried by the
information element (IE) in a call in this route pattern. This field is required by
Call-by-Call Service Selection, and Network Call Redirection and Transfer.
Service/Feature appears when ISDN-PRI or ISDN-BRI Trunks is y on the
System-Parameters Customer-Options screen.
Valid
entries Usage
0 ? Suppress a user-dialed prefix digit 1 for 10-digit FNPA calls.
? Leave a user-dialed prefix digit 1 for 7-digit HNPA calls.
? Leave a prefix digit 1 on 10-digit calls that are not FNPA or
HNPA calls.
Do not use Prefix Mark 0 in those areas where all long-distance calls
must be dialed as 1+10 digits. Check with your local network
provider.
1 ? Send a 1 on 10-digit calls, but not on 7-digit calls.
Use Prefix Mark 1 for HNPA calls that require a 1 to indicate
long-distance calls.
2 ? Send a 1 on all 10-digit and 7-digit long-distance calls.
Prefix Mark 2 refers to a Toll Table to define long distance codes.
3 ? Send a 1 on all long-distance calls and keep or insert the NPA
(area code) so that all long distance calls are 10-digit calls. The
NPA is inserted when a user dials a Prefix digit 1 plus 7-digits.
Prefix Mark 3 refers to a Toll Table to define long distance codes.
4 ? Always suppress a user-dialed Prefix digit 1.
Use Prefix Mark 4, for example, when ISDN calls route to a media
server or a switch that rejects calls with a prefix digit 1.
blank For tie trunks, leave this field blank.
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