Avaya ANS integrated with Cisco CM

[Samanody]

hey guys,

i hope someone can help me with this

When a caller calls the emergency line, the call is routed from Cisco to ANS which in turn setup a bridge conference with 3 different departments (Hunt Group). In case of another call, a new bridge conference is created. If the first bridge caller hung up, the bridge is still on by the members of the 3 different departments and in this case if a 3rd caller calls the emergency line he joins directly the first conference bridge which should not happen this way as it should create a new bridge conference or at least put it in a queue. can anybody tell me how to solve this as its driving me crazy ??


(a) ANS (Avaya Notification System) Server
Version: 2.0.1.3774
2013-01-07T07:05:05.281-05:00 ©2012 Avaya, Inc. All rights reserved.

(b)Avaya Meeting Exchange (MX) Server

mx-bridge-5.2.2.10
Version:5.2.0.0.7
Server Version: ModAPI 5.20
Bridge Platform: MX

(c)Avaya CRS (Customer Registration Server)

CRS Server Version 0200a001.5.2.2.0.12

(d) Cisco Unified Communication Manager (CUCM) version 8.6