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Avaya & Dialogic Gateway DMG1008DNIW Won't Connect to PBX

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DTGMI

Vendor
Jun 1, 2006
236
US
Replacing a failed DMG1008DNIW ....

Replacement unit has a slightly newer ROM version.

Both have the same DSP FW - 9.1 (W/ Fax)

Existing GW has ROM 6.0.103 (April 28, 2008) ... replacement unit has 6.0.121 (Dec 19, 2008)

Status shows OK on both units.

VOIP side is working ... Digital connection to PBX TDM ports is not connecting....

Both units are programmed identically ... only (4) settings to configure on TDM side ...

Routing table is configured, but this doesn’t matter if the ports link are not working ...

When we plug in the digital lines to the ports, the GW is supposed to recognize that a digital line has been plugged in...

It does not. The ports show no link.

Could it be the ROM version that is the issue?

See screen shots for both units ...

Thanks!

 
 https://files.engineering.com/getfile.aspx?folder=b53a9615-6e31-43dc-8217-24bb22e8a561&file=Dialogic_-_Screenshots.pdf
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