Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
AVAYA Alarms 1
- Thread starter LJRing444
- Start date
- Thread starter
- #3
-
1
- #4
AvayaTier3
Technical User
Alarms are due to hardware errors and conflicts with connectivity.
Fixing hardware issues causes Avaya background maintenance to resolve most alarms.
Alarms assign severity of the alarm and show beginning and ending timestamps for each and if a hardware issue is on-board.
Errors are used to assign causes to maintenance objects. Active, Errors, Cleared-Errors with beginning and ending timestamps.
error logs, and testing maintenance objects along with the appropriate maintenance documentation will assist you with resolving and finding out why you have alarms and errors.
A login with proper maintenance permissions is required to do most testing and to follow steps for resolving alarms and errors.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
Fixing hardware issues causes Avaya background maintenance to resolve most alarms.
Alarms assign severity of the alarm and show beginning and ending timestamps for each and if a hardware issue is on-board.
Errors are used to assign causes to maintenance objects. Active, Errors, Cleared-Errors with beginning and ending timestamps.
error logs, and testing maintenance objects along with the appropriate maintenance documentation will assist you with resolving and finding out why you have alarms and errors.
A login with proper maintenance permissions is required to do most testing and to follow steps for resolving alarms and errors.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
AvayaTier3
Technical User
where are you?
where is your Avaya hardware?
what is your Avaya hardware platform?
what is your Avaya software version?
how do you access your pbx?
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
where is your Avaya hardware?
what is your Avaya hardware platform?
what is your Avaya software version?
how do you access your pbx?
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
- Status