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Avaya Agent for Desktop and AADS

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dclark1111

Technical User
Nov 5, 2019
29
US
A few questions to start. Has anyone setup AADS to work with Agent for Desktop? The end goal - have a user enter their email address, then creds, have agent for desktop download config and be done.
We have installed AADS. This is tied into AD. We have Majority of the DNS records done except I am lost a pit on page 43 - . The TXT records. My assumption is it lives on the AADS server but I cannot find it. I thought it would be my published config, but its not.

If anyone has a good guide or docs to help us in the setup process, please pass them over.
 
If you're on VPN/on LAN, that's on your Windows DNS. If they're remote workers, that's on your public DNS.

It used to be a custom SRV record. Not all public DNS supports that, so they do it now as a TXT I just use Avaya Spaces instead. If your client can't find any DNS record for yourdomain.com to reach AADS, it'll ask Spaces last.

If you add your domain to Spaces and add an "app" of "Equinox Cloud Client" and paste this in it then your client will get a drop down with 2 choices - one for Dev and one for Prod.
Code:
{"Client_Settings_File_Address":[{"Profile_Name":"Prod","Client_Settings_File_Url":"[URL unfurl="true"]https://aadsprod.yourcompany.com/acs/resources/configurations"},[/URL]
{"Profile_Name":"Dev","Client_Settings_File_Url":"[URL unfurl="true"]https://aadsdev.yourcompany.com/acs/resources/configurations"}[/URL]],
 
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