AVAYA AES - OVA Installation 1

[IPOthermia]

The OVA installation for AVAYA AES goes smoothly and quickly.

However, the access to su - root and su - sroot is problematic since I don't know the password for either.
sroot requires the ASG key which I don't have.
root traditionally had a password that I knew and used on my physical AES server, but the docs do not mention anything about what the root password might be in the OVA version of AES or how to set it, as far as I know. Ideas?

 

[joesena]

try logging in as cust, then su with pw root01

 

[IPOthermia]

I didn't want to post the password, but the password you mentioned is the one I have always used and even though this is a new installation of AES using a VMsphere OVA file, it doesn't work. Very strange to me at least.

 

[wpetilli]

custpw

 

[IPOthermia]

custpw works with the cust login, but it doesn't work when I try to use 'su - root'.

 

[wpetilli]

root01 is pretty standard.. you can try rootpw, but not sure about that one

 

[IPOthermia]

Tried both of those also.

 

[85adventures]

tried root/root?

 

[IPOthermia]

Here is the solution:

Reload the OVA from scratch. On the first login to ROOT set a new password. See text from the AVAYA documentation below.

The loadauth command removed the account password for the root user. If you want
to maintain access via a password for root, perform the following command from the
command line: passwd root.

This explains why it let me in the first time, but never again.
Thanks to all that answered.