Anyone have any idea on why Caller ID would Intermittently Show up on Avaya ACS systems. The original configuration of the system was this:
Lucent 5ESS Switch
GR-303 to Anymedia (Co-Location)
4 Analog Loop (Loop Start) POTS Lines.
Terminated at Customer Prem into Avaya ACS R6.0.
Calls would Intermittently show caller ID.
Caller ID boxes work 100% of the time.
If you wait 30 seconds and try it it works everytime. However, if you place the calls one right after another the caller ID only shows about 70% of the time.
We have since had the loop changed to a T1 with an Adtran TA system (IAD/Channel Bank) to drop off the Pots because we can manipulate the characteristics of the line(Add Impedance to the line). We have the same issue (But think there may be a problem between Adtran and Avaya ACS Also).
We seem to be having multiple issues of caller ID throughout our network, all involving the AnyMedia Remote Terminals and Avaya ACS Systems.
I am sure this has something to do with the FSK signal itself, rise or fall of sign wave, time of frequency shift.. something. I am pretty sure the caller ID boxes work as they probably are more tolerant of ranges.
Has anyone else ran into these problems?
Lucent 5ESS Switch
GR-303 to Anymedia (Co-Location)
4 Analog Loop (Loop Start) POTS Lines.
Terminated at Customer Prem into Avaya ACS R6.0.
Calls would Intermittently show caller ID.
Caller ID boxes work 100% of the time.
If you wait 30 seconds and try it it works everytime. However, if you place the calls one right after another the caller ID only shows about 70% of the time.
We have since had the loop changed to a T1 with an Adtran TA system (IAD/Channel Bank) to drop off the Pots because we can manipulate the characteristics of the line(Add Impedance to the line). We have the same issue (But think there may be a problem between Adtran and Avaya ACS Also).
We seem to be having multiple issues of caller ID throughout our network, all involving the AnyMedia Remote Terminals and Avaya ACS Systems.
I am sure this has something to do with the FSK signal itself, rise or fall of sign wave, time of frequency shift.. something. I am pretty sure the caller ID boxes work as they probably are more tolerant of ranges.
Has anyone else ran into these problems?
