Hello, with ACCS I would to play the position of the caller in the queue while waiting for an answer.
In ACCS 7.1 documentation, about "Position in queue", there is: "Do not use this intrinsic to play the queue position to a voice contact. Even in single-priority systems, a voice contact’s position in queue can become higher rather than lower".
Do you know if it is possible? Thank you!
In ACCS 7.1 documentation, about "Position in queue", there is: "Do not use this intrinsic to play the queue position to a voice contact. Even in single-priority systems, a voice contact’s position in queue can become higher rather than lower".
Do you know if it is possible? Thank you!