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Avaya ACCS Call Listen / Observe

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makemetrend

makemetrend

Technical User
Jan 23, 2019
399
PH
Hi! I just want to verify this feature because upon using Agent Desktop with h323 hardphone the Call Listen / Observe on Agent Supervisor login on Agent Desktop is not working.
Do you have any idea on how to work on this? Thanks!

We are working in ACCS R7
 
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