AVAYA 9620 " Retrieval in progress"

[expack]

AVAYA 9620 showing " Retrieval in progress"... not able to use the desk phone.

denial event 2176: SigConn fail to establish endpt XX.XXX.XXX.XXX dad

on status station screen : getting

Connected Type: N/A TCP Signal Status: connecting

CM : AVAYA 5.2
CLAN firmware : FW037 HW : HW13
phone firmware: 3.004a

Issue observed on 46XX IP end points as well.

Please help to fix the issue. Thanks !!!

 

[mattKnight]

Can you connect your web browser to

http://XX.XXX.XXX.XXX

The 2176 denial event suggests that the socket isn't listening on the backup web server, so browsing to it should confirm.


Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[expack]

Problem is on only 10-15 phones and its intermittent.
List Registered-ip-stations tcp n(0)

command gives output and those extensions are showing such messages.
some of those phones usable but some are not.

similarity got in above command o/p is CLAN address. HW and FW version mentioned in above post.