Avaya 9611CC sip agents

[Wolfdzn]

9611CC downloaded all agent buttons but when I login using login button , it doesn't refresh the agent state and not toggling login to logout, list trace on CM shows 404 not found and not passing FAC to login..

FAC+agent id works right away?

Am I missing anything? I am able to call this station and agent id from H323 Phir that proves that ask and cm config is ok.

 

[G van Hamburg]

I'd check this in SM trace and also check PPM.

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