C0mmUN1cAt0r
Technical User
have 1 x phone (9608G) trying to connect to an IPO over inbuilt VPN through a watchguard FW. phone connects to the VPN ok and provides login screen, on entering extension and password it comes up with wrong set type, monitor also mentions VPN not allowed.
have read a number of posts relating to this and have tried turning off remote H.323 within system, adding/removing remote worker on user tab, setting user to both basic/power user but issue still persists.
Ran through various other troubleshooting things such as trying a different extension, confirming extension and phone are H.323 etc etc
system is a hosted instance of V11 IPO, i'm starting to think it might not even be supported....
any ideas on anything left to try/or confirmation it just wont work?
have read a number of posts relating to this and have tried turning off remote H.323 within system, adding/removing remote worker on user tab, setting user to both basic/power user but issue still persists.
Ran through various other troubleshooting things such as trying a different extension, confirming extension and phone are H.323 etc etc
system is a hosted instance of V11 IPO, i'm starting to think it might not even be supported....
any ideas on anything left to try/or confirmation it just wont work?