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avaya 9608 bootloop - installing backup application

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SSTL

Technical User
Nov 7, 2015
15
GB
Hello all

Having problems with a number of 9608's - they power-on, Avaya oneX splash screen appears, progress bar creeps along at its usual pedestrian pace, then the phone blinks and displays the following =

Installing backup application.

The countdown timer stops at between 68 and 90 seconds, then the phone re-boots and continues the above cycle ad infinitum.

At no point am i given the option to 'press star to program' , nor does the phone start its DHCP discovery, so there is no way i can access the admin menu.

Anyone know of a boot/flash recovery process for this problem?

Regards all

Paul
 
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