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AVAYA 9408/BM12

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SBOR1

IS-IT--Management
Feb 23, 2022
2
US
I have a AVAYA 9408 with a BM12. The BM12 will turn on and show the list of extension and allow you to use the button as a speed dial to call that extension. But the lights do not light up to show if the extension is in use or not. Any suggestions ?
 
9408 - not supported on IP Office. You're probably in the wrong forum.

Stuck in a never ending cycle of file copying.
 
9500 & 9600 are supported, but not 9400 see clip from the IP500V2 installation guide below or check out the product compatibility matrix
Capture_k2krge.png


“Some humans would do anything to see if it was possible to do it.
If you put a large switch in some cave somewhere, with a sign on it saying 'End-of-the-World Switch. PLEASE DO NOT TOUCH'.
The paint wouldn't even have time to dry.”

Terry Pratchet
 
Why would you say it is not supported ?" - because its not.

The 9500 Series were designed to only work on IP Office, 9400 Series to only work on non-IP Office even though outwardly identical phones. It was an Avaya thing to do with tracking the revenue to the right product (and possibly sell at different price points for the CM and IP Office markets).

Stuck in a never ending cycle of file copying.
 
It looks as though this phone was for Communications Manager.

Sometimes unsupported phones will work in a very limited way but nothing is guaranteed.
 
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