Avaya 87xx shows an E cabinet and it doesnt exist

[fone01]

Recently replaced a couple of G650's 3 to be exact. The problem is we are getting a minor alarm for the E cabinet which doesnt exist. The alarm says time clock.

 

[AvayaTier3]

No such thing as time clock alarm.

Please post the display alarm and display error entries that are related. Sounds like software corruption or cabinet removal without deleting the boards.

Hardware platform? CM software version?

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com

 

[fone01]

The G650's were replaced due to lighting damage. The gateways were replace without deleting the boards.

 

[fone01]

Could that have caused it to show and E cabinet when it doesnt exist. And it shows up when you do a list config and shows up as a minor alarm.

fone01

 

[AvayaTier3]

Without providing the requested information, you will only get assumptions which are most likely not going to be correct.



A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com

 

[fone01]

CM 4.0

 

[fone01]

This is the information you were asking about. Sorry i didnt reply back sooner.

Display error message is Mtce Name:TONE-BD Err Type:1 Aux Data 0
Err Cnt:255 Err Rt/Hr:0 Al St:a Al Ac St:n

 

[fone01]

Display alarms results are TONE-BD Alarm Type MINOR