Avaya 8434D set shows a=info 2 on display

[Spennyman75]

Hi everyone, I'm having a problem with an extension that is in a vector. The caller id on the 8434 set is displaying a=info instead of the actual number. What I think is happening is the vector is passing the #2 command in the vector the customer selects to get to this number. This thread690-1601104 is the same issue but doesn't say if I can stop it. The user is frustrated she can't see the caller id info. Our system is Definity Release 1.5.05 Any help would be greatly appreciated.

 

[joe2938]

Try changing the wait time to at least two seconds and see if this resolves the issue

 

[Spennyman75]

I'll try that thank you.

 

[Spennyman75]

I tried adding the two seconds and it didn't fix it. Now if I dial the extension directly, not using the vector, the caller id comes through fine. So that makes me think it is a vector issue.

 

[Spennyman75]

Ok, so I sent the vector the an extension with an 8410D set and the caller id comes through. What the heck?