Avaya 4625SW Display Problem 1

[MTCInc]

4625SW gets DHCP, TFTP etc, but display does not initialize.

We get dial tone, can call out etc.

Any solution would be greatly appreciated!

 

[intrigrant]

wrong firmware version?

 

[hbsurfn]

I had this same problem over the weekend. Since I fixed it remotely, I am not sure which of the following actually fixed it. 1. I completely uninstalled Manager and deleted all the text and scr files in the Manager folder. 2. I re-installed Manager, 3. then deleted the VoIP extension ID's of the affected users. Only delete the extensions, not the User. Reboot the IPO, and created new VoIP extension for those phones. This gave them new extension ID's. 4. reboot again. The phones connected and did a firmware upgrade and are working this morning. I would start at step 3 first and see if that fixes it before removing Manager...

ACA
ACS
CompTIA Convergence+
CCNA
CCVP

 

[TheSmash]

I had this recently too. I think I just did a MUTE 25327# (CLEAR) and started again...



Don't ask me, I didn't design it.