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Availability report - Not Ready Reason Codes

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PhilMyWallet

PhilMyWallet

Technical User
Feb 20, 2002
84
GB
I am currently working on some crystal reports which I am subsequently importing into Symposium.

I want to create a report which shows how much time was spent in each Not Ready Reason Code against the logged in time. Unfortunately the Activity code table only shows the activity codes and the times & durations they were used by individual.

I need to import the activity code data into the Agent Performance data. In other words I want to consolodate the tables.

Is this possible?
 
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