Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Chris Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

AUXOUT time

Status
Not open for further replies.
h5n1

h5n1

Technical User
Jan 20, 2004
266
AU
Dear all,

Agents will be AUXOUT after 3 rings if they don't answer an ACD call...where do i change this time or number of rings?

Thank you very much
 
Sort by date Sort by votes
On page 3 of the hunt group you can define the number of rings before the call "Redirect's on No Answer".
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

T
  • Locked
  • Solved
Voicemail not giving time received or number of caller.
Replies
3
Views
297
gnesvik
gnesvik
km9v
  • Locked
  • Question
How to change time on CM ver 10.1?
Replies
4
Views
314
Wanebo
Wanebo
Craft01
  • Locked
  • Question
Avaya communication manager Summer Time
Replies
1
Views
125
Wanebo
Wanebo
qzat4
  • Locked
  • Question
Avaya CMS: report real-time number of agent staffed (table cagent)
Replies
0
Views
350
qzat4
qzat4
Harlemite
  • Locked
  • Question
Avaya Aura TN list and XPEC Time Change
Replies
1
Views
142
Harlemite
Harlemite

Part and Inventory Search

Sponsor

Back
Top