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AUXOUT time

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h5n1

h5n1

Technical User
Jan 20, 2004
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Dear all,

Agents will be AUXOUT after 3 rings if they don't answer an ACD call...where do i change this time or number of rings?

Thank you very much
 
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On page 3 of the hunt group you can define the number of rings before the call "Redirect's on No Answer".
 
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