Aux Work Codes 2

[caper1175]

Currently we have administered Aux work codes 1-9 for different functions. Is there a way that I can prevent all users from using a particular Aux code? Aux 7 for example.

 

[SF0751]

No - all AUX codes are available to all agents.

Susan
"'I wish life was not so short,' he thought. 'Languages take such a time, and so do all the things one wants to know about.'"
- J. R. R. Tolkien, The Lost Road

 

[RTMCKEE]

FYI... I had a supervisor request some way of knowing what AUX code he was in. Took me a bit to find it, but you can customize the vustats formats.

I added format 10 and it looks like this"

change vustats-display-format 10 Page 1 of 1
VUSTATS DISPLAY FORMAT

Format Number: 10 Object Type: agent
Next Format Number: none Update Interval: 10 On Change? n
Data Field Character: $
Number of Intervals: 24

Format Description: Your in Aux Code:$ $$$$$$$$$$$$$$$$

Data Type Format Period Threshold RC Ref
1: current-reason-code
2: current-reason-code-name


The display reads:

Your in Aux Code: 10 Idle

RTMCKEE

CM 2.1.1
Prologix R9.05
Modular Messaging 1.1