Autorisation code

[dhibsystel]

I have configured a *68 as lock station FEA.
and *69 to change password.

*68 work perfectly with the default password configured in the station.

but User can't change his default password ????

FAC#old Pwd#New PWD#New PWD#


any one have an idea ?

 

[AvayaTier3]

make sure your COS of the station you want to do this from does not have console permissions? y


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[AvayaTier3]

If not using telecommuting, leave out step 1

Telecommuting Feature Activation - if the station user has COS with
console-permissions.

Changing Station's Security Code

   USER DIALS                                              Response from switch

1. Telecommuter Extension                                  Dial-tone
2. Feature Code, #                                         Dial-tone
3. Station number, #, Security Code, #                     Dial-tone
4. New Security Code, #                                    Dial-tone
5. New Security Code, #                                    Confirmation-tone

Telecommuting Feature Activation - if the station user has COS without
console-permissions.

Below the "#" means dial the "#" key on the touchtone dial.

Changing Station's Security Code

   USER DIALS                                              Response from switch

1. Telecommuter Extension                                  Dial-tone
2. Feature Code, #                                         Dial-tone
3. Station number, #, Security Code, #                     Dial-tone
4. New Security Code, #                                    Dial-tone
5. New Security Code, #                                    Confirmation-tone

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[dhibsystel]

yes user has console permission.

But When I try to change the password, and try to enter the FEA (*69) I have a busy tone.

 

[AvayaTier3]

use the telecommuter extension

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[dhibsystel]

more details please

 

[AvayaTier3]

display telecommuting-access
                              TELECOMMUTING ACCESS

                     Telecommuting Access Extension: 2345


display feature-access-code

Station Security Code Change Access Code: 788

cannot dial 788 from IP phones using FAC from phone
you can use FAC after using telecommuting access extension

cannot change security code on X ported stations unless TTI is turned on


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com

 

[dhibsystel]

but always when I trace a station it displays:

denial event 2059: SecCode change disallowed D1=0x8c4a D2=0xab9

 

[AvayaTier3]

2059 SecCode change disallowed
/* change of security code through fac not supported for IP */

Dialing the FAC to change security code is not allowed from IP phone. But, you can use IP phone to dial telecommuter, then FAC to change security code

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com