AutoRecord and Call monitoring at the same time

[burdenuk]

Hi there,

We are having an issue when trying to silently listen in to calls that are already being automatically recorded -you just get a busy tone when trying.

Found this old thread which said it can't be done as it is a conference call however recent docs seem to indicate you can now record conference calls... Any ideas?

http://www.tek-tips.com/viewthread.cfm?qid=988122

Thanks,

Craig

 

[burdenuk]

Any ideas on this anyone?

Thanks