Automatic Route Selection on Merlin Magix

[TMW1]

Some users are complaining that they cannot make long distance calls. They either get dead air or hear this message: cannot complete number that's dialed. Since this is an intermittent problem, can this be caused by too much traffic over to few a lines? This is a single building with 2 Merlin Magixs connected together via a simulated T1. In WinSPM, this is how the first system is programmed. Pool 892 is the simulated T1 it is made up of Trk 817-839. Under Automatic Route Selection,

Default toll,
SUBPATTERN A,
Route 1
Pool 890
Absort 00
FRL 3
Call type both

Pool 890 is made up of Trk 809, 810, 811, 812, 813, this i'm pretty sure is 5 channels of the Long distance T1

there are no more routes for subpattern A


Default Toll
SUBPATTERN B,
Route 1
Pool 70
Absorb 00
FRL 3
Call type Both

Pool 70 is made up of trunks 801-806, all of which are co lines

there are no more routes for subpattern B

Default Local
SUBPATTERN A,
Route 1
Pool 70
Absorb 00
FRL 2
Call type Both

there are no more routes for subpattern A


Default Local
SUBPATTERN B
Route 1
Pool 70
Absorb 00
FRL 2
Call Type Both

there are no more routes for subpattern B







This is how the 2nd system is programmed. Pool 892 is the simulated T1 it is made up of Trk 817-832. Under Automatic Route Selection,

Default toll,
SUBPATTERN A,
Route 1
Pool 890
Absort 00
FRL 3
Call type both

SUBPATTERN A,
Route 2
Pool 70
Absort 00
FRL 3
Call type both

SUBPATTERN A,
Route 3
Pool 890
Absort 00
FRL 3
Call type both

there are no more routes for subpattern A


Default Toll
SUBPATTERN B,
Route 1
Pool 70
Absorb 00
FRL 3
Call type Both

there are no more routes for subpattern B

Pool 890 is made up of TRK 809, 811, 812, 813, 814. this i'm pretty sure is 5 channels of the Long distance T1

Pool 70 is made up of TRK 801-807, 841-844. all of which are co lines

Default Local
SUBPATTERN A,
Route 1
Pool 70
Absorb 00
FRL 2
Call type Both


Default Local
SUBPATTERN A,
Route 2
Pool 890
Absorb 00
OtherDigits 1570
FRL 2
Call type Both


Default Local
SUBPATTERN A,
Route 3
Pool 890
Absorb 00
FRL 2
Call type Both

there are no more routes for subpattern A


Default Local
SUBPATTERN B,
Route 1
Pool 70
Absorb 00
FRL 2
Call type Both

there are no more routes for subpattern B


Is there any problems with this?

Thanks,
Tim

 

[telecomtekperson]

I belaive that if they are getting a recording, the the call is going out your switch, and reaching the LEC. Maybe find out if there are any restrictions from the LEC or LD carrier...

 

[Pepperz]

If intermittant, most likely a CO trunk problem with enequal lines. By unequal, I mean that some are set up to dial LD some are not. The dead air problem is most likely a dead line in pool 70. Try dialing a problematic number using each of the CO trunks, until you find the culprit, then have Telco either change it, or drop it from your pool.

Pepperz at newper dot net