Hello everyone,
I've began working at a University 6 years ago as a student worker. When I started we had a very outdated Avaya Definity G3 and recently upgraded it to a Hybrid system running a Gateway 450, CM6 with the old cabinet tied in via a Media Processor board. My question is in regards to an issue that has been around my university for a while.
I'm the first telephony guy they've had that is actually documenting what extension reside where. This is usually done by having one of my student workers sit at a desk and jot down what comes up on the display from what number I call. I'd like to know if there's a built in feature similar to what you get when you call 1-800-444-4444. I can't do this on campus since the system on the other end will only get our outward-facing DID. If there isn't is it possible to create one via a vector? Thank you in advance for your help!
I've began working at a University 6 years ago as a student worker. When I started we had a very outdated Avaya Definity G3 and recently upgraded it to a Hybrid system running a Gateway 450, CM6 with the old cabinet tied in via a Media Processor board. My question is in regards to an issue that has been around my university for a while.
I'm the first telephony guy they've had that is actually documenting what extension reside where. This is usually done by having one of my student workers sit at a desk and jot down what comes up on the display from what number I call. I'd like to know if there's a built in feature similar to what you get when you call 1-800-444-4444. I can't do this on campus since the system on the other end will only get our outward-facing DID. If there isn't is it possible to create one via a vector? Thank you in advance for your help!