Automatic Call Forward To Cell Phone Number 1

[techbrain1]

Hello All,
Am working on a Panasonic ns500 and I want to configure the PBX to route both internal/external calls to a cell phone number when the extension user is not unable to pick up the call.What are the requirements and guidelines to make this work.
Thanks.

 

[obtsystems]

Class of service has to allow forward to co.

 

[techbrain1]

I have done that already.But do I have to forward the call to the cell phone directly or it has to go through further configuration.

 

[obtsystems]

You can do *7105 (9 line access code) mobile # if the phone is called directly. If through a group you will have to intercept to a portable extension port that is forwarded to the mobile

 

[techbrain1]

Hello obtsystems,
what does *7105 represents in the system and which part of the configuration should I apply this.

 

[obtsystems]

*710 is forward/dnd code

Follow by 1 is dnd
2 is immediate forward
3 is no answer forward
4 is busy forward
5 is busy - no answer forward

Them enter extension # or 9 and external phone number # to set where if forward to

 

[techbrain1]

Thanks obtsystems.Will try this out.