Hello All,
PLEASE PLEASE HELP !!!
A year ago we lost our companys owner and need to remove his voice off of our automatic attendant. I am able to re-record the general VM but not auto attendant. Also we do not have any of his passwords to the system administrator on merlin mail. Is there a way we can override and have it changed ? We have a Lucent/AT&T MLX-20L model I am able to access the normal voicemail and get messages but not to change the system admin so that we can change the auto attendant. I have tried the general login I saw on a forum which was (0#) but that does not do anything but ring, it doesn't even allow me to enter a password. The auto attendant is too painful for those who call and still hear his voice. Please help, thanks !
PLEASE PLEASE HELP !!!
A year ago we lost our companys owner and need to remove his voice off of our automatic attendant. I am able to re-record the general VM but not auto attendant. Also we do not have any of his passwords to the system administrator on merlin mail. Is there a way we can override and have it changed ? We have a Lucent/AT&T MLX-20L model I am able to access the normal voicemail and get messages but not to change the system admin so that we can change the auto attendant. I have tried the general login I saw on a forum which was (0#) but that does not do anything but ring, it doesn't even allow me to enter a password. The auto attendant is too painful for those who call and still hear his voice. Please help, thanks !