AUTOMATIC 3 PARTY CONFERENCE CALLING

[simonellen2000]

I HAVE RECENTLY UPGRADED CPU CARD AND SOFTWARE ON AN NEC NEAX 2000 IPS. PREVIOUSLY I HAD SET UP WHERE I C0ULD QUITE EASILY ESTABLISH A 3 PARTY CONFERENCE CALL SIMPLY BY PRESSING A LINE APPEARANCE KEY. I.E. STATION 200 IS ON THE PHONE WITH 201. 202 HAS EITHER A BLF KEY OR LINE APPEARANCE KEY FOR STATION 201 OR 200 AND AS IT WILL LIGHT UP KNOWS THERE IS A CALL IN PROGRESS. BY SIMPLY PRESSING THE LIT UP KEY, IT WILL AUTOMATICALLY ESTABLISH A 3 PARTY CALL.
I REMEMBER WHEN I DID THIS LAST YEAR THAT IT WAS A SIMPLE COMMAND, POSSIBLY 08, BUT REALLY DONT REMEMBER HOW I DID THIS AT THE TIME. DOES ANYONE ELSE KNOW HOW TO DO THIS? THANKS VERY MUCH.

 

[mextera]

6541>01>0 01=tenant 01 is the default tenant so adjust as needed.


Mextera

 

[simonellen2000]

Thank you for this. I have checked this and this is correctly programmed. I had this working before I upgarded to software version 12.2. Maibe its slightly different on this. I know that when I set up the message waiting light for example in the manual it stated that a command needed to ob set to 1 but it later turned out to be 0. Do you think this could be something similar?

 

[simonellen2000]

Thank you very much for this, it is now working and 6541 was the correct command as well as command 15.

 

[simonellen2000]

Acually there is one more thing I need to handle on this. Right now in order to go into the 3 party conference call, one has to first the speaker key and then the line. However, I need it set up so that one does not have to press the speaker key but simply the line key which then automatically sets up the conference call. Its being insisted to me that this is possible however, have not been able to figure this out. I checked command 08>199 and this is set so that you do not have to press the speaker key.

 

[mextera]

I have two lines on my set and both lines have calls on them, I press CONF while talking with one (Handset) and then press the LK on hold. Both lines are CONF together.

08>199>0
6541>01>0

All else default from "C" Load.

Mextera

 

[simonellen2000]

Dear Mextera,
Thank you for this. This is how it is also set up on mine. However it is wanted that no other button, other than the line key has to be pressed i.e. not conf nor the speaker key, just the line key. Any ideas on this one?

 

[mextera]

No, Sometimes the user must be informed they are being unreasonable.



Mextera