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Automated Attendant VS Day Menu

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phoneadmin

Technical User
Jun 24, 2003
6
US
I would like to use the Automated Attendant as the default device which answers calls (if no one picks up). Currently, the day menu answers calls instead.

How do I either:
1) Disable the day menu
2) Set the Automated Attendant(s) as the default answer device

I have followed the refernce manual to no avail. Any help would be appreciated.
 
The day menu is part of the Auto Attendant. The auto attendant consists of a day menu and a night menu. Are you trying to answer calls live and have a delayed aa?
 
Yes, I would like to answer calls live and have a delayed AA.

Originally I programmed an AA message (NOT in the day/night menu) expecting that recording to be the one which is played. However, the day menu message is played instead of the corresponding AA message.
 
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