Automated Attendant stops answering on Time Change

[mfoig]

I have a Merlin Magix 3.0 and when I changed the time the Night Service turned off and I can't get it back on because my 4424LD does not have a night service button as the lines take all the buttons up.

How do I turn the night service back on manually?

From Avaya:
Changing the system time while in Night Service mode deactivates Night Service; Night Service
then must be reactivated manually.

thanks.

 

[TouchToneTommy]

You must have at least ONE button with a light next to it that you can program as Night Service, at least temporarily?

If not, delete one of the System Access buttons, replace it with Night Service, turn it on, delete the NS button, and put the SA button back.

 

[dagwoodsystems]

Piggyback on TouchToneTommy:

Follow his steps and then back up the system. If your switch has Night Service on during backup, it will remain on after recovering from a power down/up. It sounds like Night Service is the permanent condition or mode of your switch. You can assure that it will stay that way by doing your backup now (especially if you have to remove that Night Button again).

 

[cvrbob]

OR was it under Night time control, which goes by the clock