Automated Attendant Night Only

[RyanHarden]

Is it possible to set the AA to answer calls(play a message) only when the Night Button is on?

I still want VM to pick up unanswered transfers during the day.

It's confusing because it seems that the "VMS Hunt Schedule" is for BOTH AA and VM. I want VM to be "always" and AA to be "night only"

Anyone know if this is possible?

I don't want the AA to answer during the day because there are plenty of people that are availble to answer the phone. If the receptionist doesn't answer after 20 seconds, it rings all other extensions. I don't want the AA to answer before anyone else gets the call.

Thanks

Ryan Harden

 

[UpstatePaul]

VMS hunt schedule is for AA only, the individual extension mailbox coverage is set in #310. set #507 to night only, the only time AA will answer is when in night mode. If someone answers a call during the day they can forward it to VM without a problem

 

[jaylem]

The VMS hunt schedule only affects the AA. So the individual mailboxes will still pick up if the call is transferred to an ext.