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Automated Attendant Extension

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fojin

Technical User
Aug 3, 2004
20
US
I have created an Automated Attendant Extension on Ext #40 using these instructions...

"You can assign up to 10 Automated Attendant extensions. An Automated Attendant extension is one that sends the caller to one of the four Automated Attendants."
Instructions:

The problem I am having is that when I dial extension 40, instead of hearing Automated Attendant #1 (as I have selected) It transfers to me the Voicemail service (like ext 777) and says, "Welcome to Avaya Partner Messaging. Please enter extenstion number followed by the pound sign.."

Why is it taking me to that, instead of AA #1?

Thanks for your help!
 
Sorry, I seem to have solved my own problem...I simply had to set the VMS Cover for that extension! Now it works great!
 
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