Toolbar button icons are displayed as smiley faces instead of the icons that were specified.
Solution
There are two scenarios in which this problem occurs:
The software cannot find the toolbar button icons.
There are not enough free resources to load the toolbar button icons.
These issues can occur for several reasons:
The toolbar is referencing icons in a DLL file or bitmap files for the images, and those files have been moved or the files are outside of the support path used by the software.
If this is the problem, move the files back to their original location, or add the new location to the support path.
The buttons were moved from one menu group that used a DLL file for its resources, to another menu group that does not use the same DLL.
In this case, the software may have problems finding the icons when you restart the program.
To resolve the issue:
After you move or copy the icon to a toolbar in a different menu, right-click the icon and click Edit.
In the Button Editor, click Save As, and save the icon to a folder and file name that is accessible to you.
Open the icon saved in the last step from the new location.
Click Save, and then click Close.
Click Apply and Close in the dialog boxes, and then restart the software.
A flyout button needs another toolbar to fill in the flyout. If the software cannot find the second toolbar to fill the flyout (for example, if the toolbar is in another menu group that is not loaded), it fills the flyout button with a smiley.
To resolve the issue, load the missing menu.
The software cannot load the icons, because it cannot open any more files.
This situation can occur if the software has already opened the maximum number of files permissible. Refer to the Technical Solution TS43358 for a resolution to this problem.
The icons cannot be loaded, because the operating system is running low on resources.
There are several reasons why this situation can occur. For example:
Running multiple instances of your Autodesk® software
Running several programs simultaneously
Not enough free disk space
Not enough free physical memory (RAM)
To resolve this issue, you need to free up or increase system resources.
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