auto voice answer

[velovooma]

is there any way to setup a line so that when it is not answered, it will bounce to an automated message saying the user is unavailable, what would i need for this?

i am using BC12 on md110, and we do not have voicemail,
the site is too small for this , any help would be appreciated

 

[fouesnant]

Hi

I suggest you to use GH and Welcome Message.
You will need a VSU board to store/play the message.
The extension will have a CDINI toward the GH.
In order to play the message, the GH shloud have at least one ATS memeber. This ATS member is made ocuupied by strapping the 2 wires of its line together.

That's the way we used to play a message for diversion on no answer when a customer don't have th emoney for a more rich solution.

 

[velovooma]

thanks ill try that, oh by the way what is the command to see what version of vsu board they have? my alex seems to have dissapeared in the post...

 

[fouesnant]

Hi

You cannot see which type of VSU board your have mounted in the system (VSU1 ROF1375360/2 and VSU2 ROF1375360/3) by entering a command into the MD.
You have to look directly at the board.

 

[velovooma]

i thought that would be the case, thanks

 

[cfrei]

I'm not sure, but MD110 sent B answer before this message. It means, that caller get information, but have to pay for it.

 

[BasCostBudde]

B answer? Most certainly. The call is answered, technically.

 

[fouesnant]

Hi all

Well, the object of the post is to provide a voice answer; I don't know how to provide such possibility without answering to a call. This implies of course that the calling party is charged for the call in the same way as if you reach an answering machine/voice mail.

If anybody can deliver a message without charging, I will be very gratefull to have the configuration that allow such feature; so far only operator can perform this, but I never succeed to program it on MD110/Mxone TSW/MXone TSE