Auto-Transfer on S8710 1

[snajo617]

Looking for some help on this one.
We have a radio connected to a modem over here. Its used to make quick alert announcements. When I call from a PBX (s8710) number, it connects to the modem no problem. If I dial in from an outside line, i.e. a cell phone, it just rings and rings and the modem never picks up. I created a number that when called it forwards to the modem number to try and trick the system in thinking its a PBX call. That didn't work. If I call a PBX phone from the cell and then manually transfer the call to the modem, it works just fine.
What I'm trying to do is setup a phone that automatically transfers a call to the modem to complete the announcement. Is this possible? If any one has a better idea, I'm all ears. I don't want to edit any trunks though as this is a temporary need.
Any help would be appreciated. Thanks.

Jason

 

[4merAvaya]

Assign a DID VDN that goes to a vector with a 'route-to [modem number].

Kevin

 

[snajo617]

Yeah, I tried that also. Strangely it rang twice and disconnected the call.

 

[joe2938]

do a list trace station, call from your cell phone. Do you see it ringing the modem in the trace?

 

[snajo617]

I did a list trace and it rings all the way to the modem.

 

[AvayaTier3]

extensions with modems need a unique cor/cos and ringing attributes set so the modem will answer.
external calls to stations have distinctive "double" ring. Modems and answering machines don't like this double ring.
enable data privacy on COS, "Data Restriction? y" and "Distinctive Audible Alert? n" on the station form
This will cause trunk calls to a station to have "single" ring.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[snajo617]

That sound promising. Unfortunately, the equipment has been shut down and I will not have access to it until Tuesday to test these changes. I will update you then. Thanks every one for your help.

 

[joe2938]

Go to know AvayaTier3, have some pink