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Auto reply rule does not work for Internet messages

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ak8899

Technical User
Feb 27, 2002
118
CH
Hi

We run a Groupwise 6 (SP1) System and we suffer from a limitation described in TID10026465.
The Mail Relay Host at the HQ does not accept the format GroupWise uses when sending rule generated messages (autoreply).
No undeliverable message is received by the auto reply sender. There's only an error on the GWIA Screen (501 / 551).
This behaviour is known, as mentioned above, for Groupwise 5.x. I run a small GW6 system at home, and since I send directly to the internet, I have never experienced such a problem as we do here.
Now the TID offers no real solution, either
1. the mail relay should be configured to allow messages with a blank MAIL FROM: <> field in the envelope and a blank Return-path: <> field in the header, but this is not an option because of IT policy.

or 2.
We should configure our GWIA to send directly to the internet. This is not an option either.

Is this a Groupwise specific behaviour or would Exchange work in the same way? Is there a work-around?
I wouldn't like to inform users, that they cannot use a auto-reply feature only because we love Novell products and therefore didn't install an Exchange System.... ;-)
 
What kind of Mail Relay Host are you running?

Is there a option of procuring a Mail Relay Host that DOES accept the messages.

Here, we have a UNIX SendMail Server in between our GroupWise system and the outside world.

Good Luck!
 
It's an ISOCOR/N-Plex System.
Nope, there is no option of procuring a Mail Relay Host that does accept the messages.
I guess we just have to live with the situation...

Alain



 
on the gwia setup you have the option of allowing rule generated mails.

Highlight gwia
details
access control
highlight default blah blah
edit
on the smtp think this is were the allow rule generated mails tag is. Lee Smith
Associated Network Services
Snr Systems Engineer
Lee.Smith@ANSPLC.Com
 
Yes I know this option and I already checked that.
Thanks anyway.
regards,
Alain
CCDA/CCNA
 
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