Auto Reply "on vacation"

[Brianc2k]

In GroupWise 5 is there a way to set up an auto reply where email received will automatically receive a response I can type in, for example.

"I will be out of the office until May 10th".

I know I have seen auto reply from others but do not have any idea how to set it up in GroupWise. All I can find is auto reply info for appointments. I want to set up so it responds to all incoming email.

 

[JLSigman]

Brian,

1) Open up Groupwise
2) Click on Tools, then Rules
3) Click on New
4) Name your rule, something that'll make sense to you
5) Choose whichever Item Types (Mail, Appointments, etc.) you want this rule to apply to
6) Under "Then Actions Are", click "Add Action", and choose "Reply"
7) Choose "Reply to Sender"
8) Then you will get a mini-email screen, where you can type in whatever message you want to respond with.
9) Hit OK, OK, and Close.

This rule will take place immediately, so you'll want to hold off on creating it until you're leaving. When you get back from vacation, hit Tools, Rules, and delete the Rule so that it stops responding to emails.

If you need more help, feel free to ask!

Jennifer Sigman
Code-borrower extraordinaire
"They call us public servants for a reason..."

 

[johncurtis]

To add to the above, I'd suggest the following to avoid the dreaded mail loop scenario (e.g where you autoreply to a mailbox which also has autoreply set up.)

In the Actions screen, type Autoreply as the subject
In the Define Conditions screen add 'Subject does not contain Autoreply'

To avoid other potentially nasty things, add the following to the Define Conditions screen:
Subject does not contain postmaster
Subject does not contain undeliverable

If you want to only reply to external mail, then add a condition:
View Name contains Internet

I'm sure other people will have other suggestions too.
John

 

[salserocito]

One other thing...

When creating a Vacation Rule, please make sure...

DO NOT SELECT "REPLY TO SENDER AND ALL RECIPIENTS".

This has caused me more headaches then I could tell you. "Reply to Sender" should be plenty!

Good Luck!